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Terms and conditions


Tie-line Technology Aps
Rønnebærvej 59
DK-2840 Holte

CVR: 25 76 81 67

Phone: (+45) 45 42 53 75

Prices and Currency:
All prices are given in EURO and the Danish VAT of 25% is added when the shipping address is within the EU. For orders shipped outside the EU no VAT is charged.

The payment will always be in EURO. Your credit card provide may add charges for exchange of currency.

The shipping charges are indicated. Tie-Line Technology Aps accepts no liability for any customs and excise charges that may be applied by customs and excise and accepts no responsibility for any custom duties.

Further more Tie-Line Technology Aps accepts no liability for price updates, printing errors, sold out or discontinued products.

The following cards are accepted: VISA and Mastercard.
Danish customers can not use the VISA/Dankort.

Returns policy:
According to the Danish legislation you have 14 days to notify us that you wish to return an item. Following a return notification, you have to return the purchased products within 14 days.
The value of a returned item may reduce if the item is visibly damaged/used. Accordingly, returned products should be in good condition and accompanied by a copy of your invoice.
In case you wish to return the products, please send them to the following address:

Tie-Line Technology Aps
Rønnebærvej 59
DK-2840 Holte

We will give you a full refund within 14 days after receiving the returned products. Your shipping costs are not refunded.

Damaged or wrong products:
There is a 2 years claim privilege period on the products bought from If you should receive an incorrect product compared to your order or if a product has been damaged, then contact us immediately noticing the problem.

Return products to:

Tie-Line Technology Aps
Rønnebærvej 59
DK - 2840 Holte

Tie-Line Technology Aps is solely liable subject to the laws of the Kingdom of Denmark. In case a dispute between Tie-Line Technology Aps and a commercial customer cannot be solved amicably then the matter will be settled by the Maritime and Commercial Court in Copenhagen, Denmark.

Privacy statement
Any information that you supply to us when placing an order will be treated as confidential towards third parties. According to the Danish commercial law we have to store your personal information for 5 years. Your credit card information will be encrypted via SSL whilst in transit and will not be stored by Tie-Line Technology Aps.